Privacy Policy

1. Introduction

iFu Labs Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, cloud consultancy services, and SaaS products (Comply and FinOps).

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name)
• Payment information (processed securely via Paystack)
• AWS credentials (encrypted and stored securely with read-only access)
• Communications with our support team

2.2 Information We Collect Automatically

• AWS infrastructure metadata (for compliance scanning and cost analysis)
• Usage data and analytics
• Log files and error reports
• Device and browser information

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Scan your AWS infrastructure for compliance and cost optimization
• Send service notifications and updates
• Respond to support requests
• Improve our services and develop new features
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• All AWS credentials are encrypted using AES-256-GCM encryption
• We only request read-only access to your AWS infrastructure
• Data is transmitted over HTTPS/TLS
• Access to customer data is restricted to authorized personnel only
• Regular security audits and penetration testing

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Paystack (payment processing), AWS (infrastructure hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you cancel your subscription, we will delete your AWS credentials immediately and retain other data for up to 90 days for backup and legal purposes, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at info@ifulabs.com

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. You can control cookies through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@ifulabs.com